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Privacy and Data Protection

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Privacy and Data Protection Financial Services LLP

At Finnbee Financial Services LLP (“Finnbee”, “we”, “our”, “us”), we are committed to safeguarding your personal data and ensuring transparency in how your information is collected, used, and shared.

This policy is aligned with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.

1. Data Collection

We collect personal, financial, and technical information necessary to provide our services, including:

  • Name, mobile number, email address, and location.
  • Employment, income, and business details.
  • KYC information (such as PAN/Aadhaar, where required and permitted).
  • Loan or financial product preferences.
  • Device, IP address, cookies, and website usage data.
  • Communication records including calls, emails, SMS, and WhatsApp interactions.

Information may be collected through:

  • Our website and landing pages.
  • Digital advertisements (including Meta/Facebook/Instagram lead forms).
  • WhatsApp and other messaging platforms.
  • Telephonic interactions Referral partners and affiliate networks.

2. Purpose of Data Usage

Your data is used strictly for legitimate business purposes, including:

  • Evaluating eligibility for financial products.
  • Processing applications with Banks, NBFCs, and financial institutions.
  • Connecting you with relevant product providers.
  • Customer support and service communication.
  • Improving our services and user experience.
  • Analytics, marketing, and campaign optimization.
  • Compliance with legal and regulatory requirements.

3. Consent and Communications

By submitting your information on our website, advertisements, or communication channels, you expressly consent to:

  • Being contacted by Finnbee and its authorized representatives.
  • Being contacted by partner Banks, NBFCs, and financial institutions.

Through the following channels:

  • Phone calls.
  • SMS.
  • Email.
  • WhatsApp and other messaging platforms.
These communications may include product information, application updates, service messages, and promotional offers. You may opt out of marketing communications at any time using unsubscribe links or by contacting us.

4. Data Sharing

Your information may be shared with:

  • Partner Banks and NBFCs.
  • Financial institutions and product providers.
  • Technology and service providers (CRM, communication tools, analytics platforms).
  • Verification agencies and regulatory authorities, where required.
We also work with referral and sourcing partners who generate leads on our behalf. Such partners are expected to collect data lawfully and with appropriate customer consent. We do not sell personal data to unauthorized third parties.

5. Cookies and Tracking

We use cookies, pixels (including Meta Pixel), and similar technologies to:

  • Analyze website usage.
  • Improve user experience.
  • Run targeted advertising campaigns.
  • Track campaign performance.
You may control cookie preferences through your browser settings.

6. Data Security

We implement reasonable technical and organizational safeguards to protect your data from unauthorized access, misuse, or disclosure.

However, while we strive to protect your information, Finnbee shall not be liable for breaches beyond reasonable control, including failures of third-party systems or external cyber incidents.

7. Data Retention

We retain your personal data only for as long as necessary for:

  • Business and operational purposes.
  • Legal and regulatory compliance.
  • Dispute resolution and audit requirements.
Data may be securely deleted or anonymized when no longer required.

8. Your Rights

Subject to applicable law, you may:

  • Request access to your data.
  • Request correction or updates.
  • Withdraw consent.
  • Opt out of marketing communications.
Requests may be made using the contact details below.

9. Third-Party Platforms

Our services may involve third-party platforms such as Banks, NBFCs, or external websites.

Finnbee is not responsible for the privacy practices of such third parties. Users are advised to review their policies separately.

10. Updates to Policy

Finnbee reserves the right to update this Privacy Policy from time to time. Changes will be posted on this page.

11. Contact / Grievance Officer

For any queries or concerns regarding your data:

Finnbee Financial Services LLP

Email: [email protected]